Refund Policy

Absolutely, we understand the importance of customer satisfaction and want to make sure you're happy with your purchases. Here's our simplified 14-day refund policy for damaged items:

14-Day Refund Policy for Damaged Items

We take great care to ensure that your orders reach you in perfect condition. However, if you receive a damaged item, we've got you covered with our 14-day refund policy.

1. Eligibility

You are eligible for a refund within 14 days from the date of delivery only if you have received a damaged item.

2. Reporting Damage

To initiate a refund for a damaged item, please contact our customer support team at athulyastyles@gmail.com within 14 days of receiving your order. Provide clear photos of the damaged item and your order details for verification.

3. Verification

Our team will review your request and the provided photos to confirm the damage. Once verified, we will guide you through the return process.

4. Return Process

You may be required to return the damaged item to us, depending on the circumstances. We will provide instructions for the return process, including any shipping labels or arrangements necessary.

5. Refund

Upon receiving the damaged item or sufficient evidence, we will process your refund promptly. Refunds will be issued to the original payment method used for the purchase.

6. Exclusions

Please note that this refund policy is applicable only for damaged items. We do not offer refunds for other reasons such as change of mind, dislike of the product, or if the item has been used.

7. Questions and Assistance

If you have any questions or need assistance with a damaged item, please do not hesitate to contact our customer support team at athulyastyles@gmail.com. We are here to help!

Thank you for choosing Athulya, and we appreciate your trust in us. We hope you have a delightful shopping experience!